QPunch for Demand Management within Telecom Industry

Our client being one of the leading international Telecommunications service providers had a challenge of huge number of demands from business units to the software unit for new releases, bug fixes and updates with constraint resources. Their existing systems were missing complete visibility to understand productivity loss and measure ideal response times. They are already using Jira to create Sprints, Stories and Demand Management issues on a management level. Scrum teams consisting of people with different […]