Entries by

Jira – Business Project Management

Business
project
management software

See all project information at a glance with Jira Core

Manage your projects and keep your team organized.


Manage projects

Managing projects and tasks in Jira Core starts with a workflow. Workflows define your process and enable your team to track tasks. Jira Core Cloud instances also have boards that allow you to visualize your workflows and drag and drop tasks from to-do to done. Currently available in cloud offering only.

Monitor details

Task management is easier with statuses, comments, and attachments in one place. Everyone knows a project’s details at a glance without having to email or set up a meeting. Plus, with notifications you’ll know when your attention is needed.

 

Measure performance

How many tasks are still in progress? Which team member has too much on their plate? Using Jira Core, you can follow the status of your team’s projects in different ways: with a quick overview, customized dashboards, or even a pre-defined report. Add a calendar view and you’re set.


USE CASES



PROJECT COLLABORATION

Collaborate openly & efficiently without meetings or emails.



KNOWLEDGE MANAGEMENT

Create a single source of truth for accessible information.



SOCIAL, MODERN INTRANET

Connect your team in one place, with blogs, how-to articles, etc.



PROJECT MANAGEMENT FOR TECH

Keep teams aligned & track project status from start to end.



PROJECT COLLABORATION

Collaborate openly & efficiently without meetings or emails.



REMOTE WORK

Lead remote teams and collaborate effectively from any device.



IT

Organize IT documentation & share strategies.



MARKETING & SALES

Improve messaging, target new customers, and sell more products.



STARTUPS

Get started on projects, develop business plans, & scale.



SMALL BUSINESS

Get insights, boost productivity, & move your business forward.



ENTERPRISE

Collaborate effectively, share knowledge, and manage data.


Banking Case Study

Digital Transformation of Management Operations in Banking Industry


Ministry and Government Implementation Study

Atlassian Product Implementation in Government Entity Case Study


Stock Exchange Industry Case Study

Team workload optimization for a client in Stock Exchange industry

Jira – Service Management

Transform IT to deliver faster and collaborate effortlessly.


Deliver exceptional IT service, fast

Provide IT service and support without the cost and complexity of traditional ITSM solutions. Our affordable and transparent pricing lets you get started quickly and deliver value fast. Spin up new services with Jira Service Desk’s intuitive, codeless setup and configuration.

Shape your processes to match the way you work

Start with ITIL best practices out-of-the-box and easily adapt your service management processes to match the way your teams work. Tailor service delivery to your organization’s specific needs with our rich ecosystem of integrations and marketplace apps.

Resolve issues fast as an integrated team

Bring development, operations, and support teams together using a common platform to speed service requests through to changes and releases. Take advantage of deep integrations with other Atlassian products, like Jira SoftwareConfluenceOpsgenie, and Statuspage, allow for a seamless experience so teams collaborate quickly and easily.


Jira Service Management

Jira Service Management empowers teams with everything they need to get started fast. Check out capabilities for ITSM practices like request, incident, problem, change, and configuration management.

USERS

  • DevOps managers
  • IT operations managers
  • Support managers
  • IT Service desk agents
  • Enterprise architect
  • Services owner

USE CASES

  • ITSM
  • Service Desk
  • Enterprise Service Management
  • Service Request Management
  • Incident Management
  • Problem Management
  • Change Management
  • Asset Management
  • Customer Support
  • Ticketing Support



REQUEST MANAGEMENT

Manage work across teams with one platform so your employees and customers quickly get the help they need.



INCIDENT MANAGEMENT

Bring your development and IT operations teams together to rapidly respond to, resolve, and continuously learn from incidents.



PROBLEM MANAGEMENT

Group incidents to problems, fast-track root cause analysis, and record workarounds to minimize the impact of incidents.



CHANGE MANAGEMENT

Empower your IT operations teams with richer contextual information around changes from software development tools so they can make better decisions and minimize risk.



ASSET MANAGEMENT

Store assets to manage inventory efficiently, track ownership and lifecycles, and reduce costs.



CONFIGURATION MANAGEMENT

Gain visibility into the infrastructure that supports critical applications and services. Understand service dependencies so you can minimize risk.



KNOWLEDGE MANAGEMENT

Leverage Confluence for an open approach to knowledge management. Foster team collaboration across ITSM practices.

USE CASES



PROJECT COLLABORATION

Collaborate openly & efficiently without meetings or emails.



KNOWLEDGE MANAGEMENT

Create a single source of truth for accessible information.



SOCIAL, MODERN INTRANET

Connect your team in one place, with blogs, how-to articles, etc.



PROJECT MANAGEMENT FOR TECH

Keep teams aligned & track project status from start to end.



PROJECT COLLABORATION

Collaborate openly & efficiently without meetings or emails.



REMOTE WORK

Lead remote teams and collaborate effectively from any device.



IT

Organize IT documentation & share strategies.



MARKETING & SALES

Improve messaging, target new customers, and sell more products.



STARTUPS

Get started on projects, develop business plans, & scale.



SMALL BUSINESS

Get insights, boost productivity, & move your business forward.



ENTERPRISE

Collaborate effectively, share knowledge, and manage data.


Banking Case Study

Digital Transformation of Management Operations in Banking Industry


Ministry and Government Implementation Study

Atlassian Product Implementation in Government Entity Case Study


Stock Exchange Industry Case Study

Team workload optimization for a client in Stock Exchange industry